We love new enquiries, as you never know where an initial conversation may flourish into. We listen. Not passively, just taking notes and nodding, but actively: we question, probe, clarify, challenge, discuss and debate, until we fully understand what you're trying to achieve. There is always a trigger for starting this conversation and experience tells us that there’s always an underlying issue or concern that needs resolving first. Otherwise we would simply be covering over the cracks. Which is good for nobody. It’s vital we're all on the same page right from the start.