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Warren Creative’s office is open from 9am-5.30pm, Monday to Friday. If you are not currently on Support then please contact us and we will be happy to prepare a Support Agreement for you. Our Support Agreement offers real value for money and your peace of mind – it’s your insurance that your website and database is regularly backed-up. It also covers the investigation time it takes to find out what caused a problem and to ensure that it is fixed quickly in accordance with the Support Agreement.
If you decide that you do not wish to have a Support Agreement but would like have your website backed-up on a regular basis then we offer a website Managed Back-Up Service (MBS). Customers without a Support Agreement are charged £70.00 per hour +VAT for investigation time with a minimum fee of £35.00 +VAT. An estimate for fixing an error will be advised prior to any work being undertaken if applicable.
Please only use the support link below when requested to do so by a member of staff.